Privacy Policy

PRYVÉ Circle (“we,” “our,” “us”) is committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use the PRYVÉ Circle mobile application, website, and related services (“Services”).

By creating an account or using PRYVÉ Circle, you agree to this Privacy Policy.

1. Information We Collect

We collect the following categories of information to provide a high-quality, safe, and verified dating experience.

1.1 Personal Identification Information

  • Full name

  • Date of birth

  • Email address

  • Phone number

  • Government-issued ID for verification

  • Selfie or video verification

1.2 Profile & Lifestyle Information

Submitted during onboarding (based on your document):

  • Photos

  • Biography, lifestyle details, career, interests

  • Relationship preferences

  • Private album content

  • Optional social media links

1.3 Application & Verification Data

  • ID verification results

  • Lifestyle review outcomes

  • Profile curation notes

  • Approval or rejection status

  • Internal reviewer observations

1.4 Usage & Interaction Data

  • Matches, likes, and messaging activity

  • Photo unlocks and visibility boosts

  • Reports, blocks, and safety interactions

  • In-app behavior patterns used for anti-ghosting features

1.5 Device & Technical Data

  • Device type, OS, app version

  • IP address and location approximation

  • Crash logs and diagnostic data

  • Cookies and similar technologies

1.6 Payment Information

For subscription and credit purchases:

  • Transaction history

  • Subscription tier

  • Amount paid
    Payments are processed securely by third-party providers; we do not store full card details.

 

2. How We Use Your Information

We use your data to deliver a trusted, curated, and secure dating environment:

2.1 To Verify Identity & Maintain Exclusivity

  • Confirm identity through ID checks

  • Assess lifestyle and application details

  • Enforce community standards

  • Prevent fake profiles, impersonation, and escorting

2.2 To Provide Dating Services

  • Deliver curated matches (3–5 per day)

  • Customize match suggestions based on values and lifestyle

  • Manage messaging and communication tools

  • Allow photo sharing and private album controls

2.3 To Ensure Safety & Compliance

  • Provide blocking, reporting, and SOS features

  • Detect harmful or suspicious behavior

  • Support UAE compliance and legal obligations

2.4 To Improve the Platform

  • Analyze user engagement

  • Optimize matching algorithms

  • Track KPIs to improve product experience
    (As described: DAU, retention, conversion, etc.)

2.5 To Process Payments

  • Manage subscriptions and microtransactions

  • Provide receipts and billing support

2.6 To Communicate With You

  • Account notices and verification updates

  • Membership and policy updates

  • Customer support and feedback requests

3. How We Share Your Information

We do not sell your personal data.

We may share information with:

3.1 Service Providers

  • Payment processors

  • Identity verification partners

  • Cloud hosting providers

  • Analytics and security tools

These partners are contractually obliged to protect your data.

3.2 Legal Authorities (Only When Required)

We may disclose information when:

  • Required by UAE law

  • Necessary to investigate fraud or safety incidents

  • Needed to protect PRYVÉ Circle users or the public

3.3 Approved Internal Teams

Limited access is granted to:

  • Verification staff

  • Safety & moderation teams

  • Technical teams for maintenance and security

All staff operate under strict confidentiality rules.

4. Your Controls & Choices

You have full control over your experience:

4.1 Profile Management

You may update:

  • Photos

  • Bio & lifestyle information

  • Preferences

  • Privacy settings

4.2 Private Albums

You choose:

  • Which photos are locked

  • Who can access them

  • How credits are used for unlocking

4.3 Account Deletion

You may permanently delete your account at any time.
Once deleted:

  • Your profile becomes inaccessible

  • Most data is anonymized or removed, except where retention is legally required

4.4 Opt-Out Options

You can disable:

  • Email notifications

  • Marketing messages

  • Some analytics and cookies (device dependent)

5. Data Retention

We retain information only as long as necessary to:

  • Provide ongoing service

  • Comply with legal obligations

  • Resolve disputes

  • Prevent harmful activity

Verification documents may be stored securely for compliance and fraud-prevention purposes.

6. Data Security

We implement multiple layers of security:

  • Encrypted data storage

  • Encrypted communication (HTTPS/SSL)

  • AI-based fraud detection

  • Strict access controls

  • Manual profile review teams

  • Anti-screenshot and privacy-protection measures
    (as mentioned in your source)

Despite best efforts, no platform can guarantee 100% security.

7. International Transfers

PRYVÉ Circle is based in Dubai.
Some technical partners may operate internationally, but all must comply with strict data protection agreements.

8. Prohibited Use of Data

Users may not:

  • Screenshot or record any part of the app

  • Download, copy, or extract member content

  • Use information for harassment, stalking, or solicitation

  • Engage in escorting or commercial activities

Violations may result in immediate termination.

9. Children’s Privacy

PRYVÉ Circle is strictly 18+.
We do not knowingly collect data from minors.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.
If changes are material, we will notify you within the app or via email.